The Kilpatrick Group was originally formed in 2005 by company president, Thomas Kilpatrick. Originally providing only ISO internal audits and training, the company has now expanded to include other business services to help your business run smoothly. We now also specialize in Proofreading, Copy Editing, Resume Services and Internet Research.
To create a professional entity based upon honesty and integrity which provides the small to medium sized business community a consistently high level of competent problem solving skills, timely advice and superior customer service.
To design, develop and implement creative solutions for our clients’ business problems. To realize that the client ALWAYS comes first and to acknowledge that we exist to serve their goals and not that of our own, and to provide this service in a manner that demonstrates competence, understanding and empathy for their situation.
To always be honest and maintain integrity in all of our business dealings, to always give more than is expected, to always respect the clients’ needs and assure confidentiality, and if there is potential for little or no benefit from our service, to No-Quote and walk away.
To talk with and listen to the client, to develop unique solutions for their circumstances and not something ‘we’ just want to sell them, to draw upon the wisdom of the group instead of the individual and if we cannot provide the highest level of expertise, to reach out to others, who are experts in the field, to provide the highest level of service possible.